Effective Date: 10 May 2023
Your privacy matters to us. This Privacy Policy explains how AirXplor collects, uses, and protects your personal information when you use our website, booking platform, and related services.
By using AirXplor, you agree to the practices outlined below.
What Information We Collect
When you interact with AirXplor, we may collect the following types of information:
a. Personal Information
- Full name
- Contact details (email, phone number)
- Passport information (when required for bookings or visa processing)
- Payment details (card information processed securely through third-party payment gateways)
b. Travel Preferences & Booking Details
- Departure/arrival locations
- Travel dates
- Airline or cabin preferences
- Visa requirements or requests
c. Device & Usage Information
- IP address
- Browser type
- Pages viewed and time spent on our site
- Cookies and similar technologies (see Section 5)
How We Use Your Information
We use your information to:
- Process flight or visa bookings
- Communicate important updates about your travel
- Offer personalized travel suggestions and deals
- Improve our services, user experience, and support
- Detect and prevent fraud or unauthorized activity
We do not sell or rent your personal data to any third parties.
Who We Share Information With
We may share your data with:
- Partner airlines and travel service providers
- Visa and passport processing partners (when applicable)
- Payment processors for secure transactions
- Law enforcement or government agencies (only when legally required)
All third-party partners are expected to comply with privacy and data protection standards.
Your Rights
As a user, you have the right to:
- Access or request a copy of the personal data we hold
- Request corrections to any inaccurate or outdated information
- Withdraw consent for marketing communications at any time
- Request deletion of your personal data (subject to legal limitations)
To exercise any of these rights, contact: hello@airxplor.com
Cookies and Tracking
We use cookies to:
- Save your preferences
- Improve loading speed and performance
- Measure user engagement with our content
You can modify your browser settings to disable cookies, but some features may not work properly.
Data Security
We use encryption, secure servers, and access controls to protect your personal data. However, no method of data transmission over the internet is 100% secure.
We strongly advise you to use strong passwords and log out of your accounts when using public devices.
Changes to This Policy
We may update this policy occasionally to reflect changes in legal or business practices. All updates will be posted on this page, with a revised effective date.
Contact Us
For privacy concerns or questions about your data, reach out to: wecare@airxplor.com